Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept most major credit and debit cards. Transactions are performed via Paypal system.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We will normally despatch UK order to you in 2 business days. International orders are generally received in under 14 days. Orders are not processed or made during bank holidays.
If an item is returned to us due to being unclaimed by the customer or an insufficient address was provided preventing delivery or refused by the customer, the buyer will be emailed and has 7 days to pay an additional shipping charge to resend the item. If not paid after 7 days, the customer will be refunded the original price minus shipping costs and no replacement will be sent. The shipping costs will be given as per real charge paid by the seller depending on the item's weight. Picture of the postal stamp showing the actual amount available upon request.
Customers who have had their money refunded due to undelivered orders being unclaimed/refused/or insufficient address given will need to provide an alternative address for delivery if wishing to reorder. No items will be sent to the destination where goods have been returned from.
We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee.
If you need to reach us, using the contact page, alternatively write to us at email us
Phone number 07837743173
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, excluding the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 14 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.